The Employee Assistance Program (EAP) is a confidential information, assessment, and referral service available to all New York State employees, retirees, and their family members. EAP is designed to help employees cope with personal issues that affect their lives and may intrude upon their jobs such as emotional stress, family disintegration, financial or legal difficulties, alcoholism or drug abuse, and marital disruption. These issues not only harm an employee’s personal life, but also impair workplace productivity. EAP was formed with the knowledge that such problems can be addressed and treated with appropriate and relevant help.
Eligibility and Referral
Using the referral services of EAP is not a condition of employment. Depending upon the nature of the problem, employees seeking assistance are referred to a program, service, or agency within the community for appropriate counseling or assistance. EAP is voluntary and employees may refer in several ways:
EAP is a confidential information, assessment, and referral service. The only exceptions to confidentiality are:
When to Seek Assistance
Since no two individuals are exactly the same, deciding when to get professional counseling assistance can vary. If you are experiencing any of the following, please consider contacting and EAP coordinator for a referral or seek other professional resources for consultation and assistance.
How to Seek Assistance
Leave a message on the confidential voice mail system at (716) 878-6699 and a coordinator will return your call promptly.
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